Refund policy
Refund Policy
Last updated: September 2026
At Paradoxie, we want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.
Returns
You have 30 days from the date you received your item to request a return.
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software or digital products
- Items marked as final sale
- Perishable goods
- Personal hygiene items (e.g., undergarments, swimwear)
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will be automatically applied to your original payment method within 5–10 business days.
Late or Missing Refunds
If you haven't received a refund yet:
- Check your bank account again.
- Contact your credit card company — it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
- If you've done all of this and still have not received your refund, please contact us at support@Paradoxie.store.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@Paradoxie.store.
Return Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund Policy, please contact us: