Shipping policy
Shipping Details
Last updated: September 2026
At Paradoxie, we strive to deliver your orders as quickly and safely as possible. If you have any questions about your shipment, please contact us at support@Paradoxie.store.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation with your tracking number once your order has been shipped.
2. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–15 business days | Calculated at checkout |
| Express Shipping | 3–7 business days | Calculated at checkout |
| Free Shipping | 10–20 business days | Free on qualifying orders |
Delivery times are estimates and may vary depending on your location and carrier conditions.
3. International Shipping
We ship to most countries worldwide. International shipping times may vary depending on the destination country and customs processing. Please note that:
- Delivery times are estimates only and not guaranteed
- International shipments may be subject to import duties, taxes, and customs fees
- These additional charges are the responsibility of the customer
- We are not responsible for delays caused by customs clearance
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through our carrier's website.
Please allow up to 48 hours for the tracking information to be updated after you receive your shipping confirmation.
5. Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses. Some products may have additional shipping restrictions due to their size, weight, or nature. If your order cannot be shipped to your location, we will notify you promptly.
6. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Please keep all original packaging materials and take photos of any damage, as these may be required for the claims process.
7. Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realize you've entered the wrong address, contact us immediately at support@Paradoxie.store and we will do our best to update it before the order ships.
8. Contact Us
For any shipping-related questions or concerns, please reach out to us: